ProxyDeck logo
Back to site
Terms of UseEnglish version

ProxyDeck EU Terms of Use

These terms explain how the site can be used, what the service is for, what users can expect when placing an order, and the main legal boundaries around our unofficial proxy-printing workflow.

Clear rules

A simple framework for use of the site, ordering flow, and related content.

Order transparency

Payment, delivery, proof previews, and operational limitations are stated clearly.

Privacy baseline

We use customer data only as needed to operate the service and fulfill orders.

1. Identity and Contact

This website and the Proxy Deck trade name are operated by Hugo Van Heerden EI, a sole trader registered in France under SIREN 130 499 940 and SIRET 130 499 940 00018.

The registered business address is 85 route de Chatou, Bâtiment D4, 78420 Carrières-sur-Seine, France.

For an order, support request, legal question or personal-data request, contact proxydeck@playsoloqchallenge.com. Full publisher and hosting details are available on the Legal notice page.

2. Purpose of These Terms

These Terms of Use explain the rules that apply when you browse the website, create an order, or use any of the services offered through ProxyDeck EU.

By using the site or placing an order, you agree to these terms.

3. Products and Services

ProxyDeck EU provides a web-based proxy ordering service focused on Magic: The Gathering deck imports, proof review, and print-ready ordering.

The service is intended for unofficial proxy or playtest cards for casual use only.

Products offered through the site are not tournament legal and must not be presented, resold, or used as authentic official cards.

We may also provide related content, previews, guidance, or ordering tools connected to the proxy workflow.

Product availability, card assets, previews, or print options may change over time, and some items may require manual review before production.

4. Orders, Payment, and Delivery

Orders can be placed as a guest unless otherwise stated at checkout.

Payments are processed through secure third-party payment providers such as Stripe.

Estimated pricing, shipping, and delivery information may appear before payment, but final timelines can vary depending on production load, destination, transport carrier, and operational constraints.

We package orders with reasonable care to protect them during transport. Carrier estimates are not guaranteed delivery dates, but Proxy Deck remains the customer’s point of contact and assumes the responsibilities imposed on a distance seller by applicable consumer law.

If a parcel is lost, damaged or not delivered, contact us promptly with the order number and any useful photographs so that we can investigate with the carrier and offer the remedy required by applicable law.

5. Acceptable Use

You agree not to use the site in any way that is unlawful, abusive, fraudulent, or intended to disrupt the service.

You must not attempt to access restricted areas without authorization, interfere with the platform, scrape the service in a harmful way, or submit content that you do not have the right to use.

We reserve the right to suspend or refuse access where use of the site creates legal, operational, or security risk.

6. Responsibility and Limits

We make reasonable efforts to keep the site, ordering flow, and proofing experience accurate and available, but we cannot guarantee uninterrupted service or the complete absence of technical issues.

To the extent permitted by law, ProxyDeck EU is not liable for indirect losses, data transmission problems or downtime outside our reasonable control. Nothing in these terms excludes mandatory consumer rights or our statutory responsibility for delivery.

Preview images are intended to help you review your order, but final printed output may vary slightly from on-screen display due to printing, paper, finishing, and source asset differences.

7. Refunds and Language Substitutions

Our source-image quality guarantee applies only to English-language cards. Suitable high-resolution images for cards in other languages are not always available online, so we cannot guarantee the same image quality for non-English cards.

If the source image for a requested non-English card does not meet our production quality standards, we reserve the right to print and ship the same card in English instead of the requested language.

An English-language substitution made for this reason does not, by itself, qualify the order for a refund or reprint. This policy does not limit any mandatory consumer rights or legal remedies that cannot be excluded under applicable law.

8. Intellectual Property

The website design, text, layout, branding, and original content published by ProxyDeck EU are protected by applicable intellectual property laws.

You may browse the site for personal use, but you may not copy, republish, distribute, or commercially exploit site content without prior permission.

References to third-party games, cards, or related properties remain the property of their respective owners. ProxyDeck EU is an unofficial service and is not endorsed by or affiliated with Wizards of the Coast, Hasbro, or other relevant rights holders.

9. Personal Data and Privacy

We collect and process personal data only as needed to operate the site, manage orders, provide support, improve the service, and comply with legal obligations.

This may include your name, email address, shipping address, order history, cart information, and site interaction data.

Payment information is handled by secure third-party payment providers and is not stored in full by us.

When a customer creates an account, authentication and account data managed through Clerk are retained for one year after the account’s last activity, unless a longer period is required by law or necessary to establish, exercise or defend legal claims.

We may also use cookies or similar technologies to keep carts active, improve navigation, analyze performance, and support parts of the user experience.

You may request access to, correction of, or deletion of your personal data by contacting proxydeck@playsoloqchallenge.com, subject to our legal retention obligations. You may also lodge a complaint with the CNIL or your competent supervisory authority.

10. Changes to These Terms

We may update these Terms of Use from time to time to reflect product changes, legal requirements, or operational updates.

The latest version published on this page will apply from the date it is posted.

Continued use of the site after an update means you accept the revised terms.

11. Governing Law and Jurisdiction

These terms are intended to be governed by French law unless mandatory consumer protection rules in your country provide otherwise.

Any dispute relating to the use of the site or to an order should first be raised with us in good faith so that we can try to resolve it informally.

If a dispute cannot be resolved informally, jurisdiction will belong to the courts competent for the registered office of the operating entity, subject to any mandatory legal rules that apply to consumers.